- What’s the difference between TVpad and other Chinese TV boxes on the market?
Charges and fees：
Currently the majority of similar products on the market charge viewers' subscriptions as per monthly fee. If so, the bills that you subscribe 12 months could work out to be more expensive than the unite price of TVpad.
Contents and service：
1. Certainly you can watch TV with Satellite receivers, however, it is not only easy to be affected by the weather but also
it is not cheap. Also, most of users feel difficulty of installation and it takes up too much space.
2. The TV channels of other TV boxes are limited, and they do not support expanding compatibility. Compared with it, the contents of TVpad are provided by third-party application developers so that it can support more something amazing. There
are now approximately 10+ multi-languages apps including Chinese (Mandarin and Cantonese) Japanese and Korean, that is,
about 100+ live channels and 10,000,0+ hot VOD.
3. Compared with other hot linking products,TVpad is more stable and authoritative. Now a number of high-profile
suppliers have joined us such as Wasu TV which is the largest Radio and Television Media of the whole China.
4. Extensions: Not only can you watchHD hits but also you can enjoy Motion games, Home KTV, free VOIP, and more - one
multipurpose device for coloring your sofa life!
- How to guarantee TVpad can keep stable to use after you bought？
TVpad, running on Android OS, equipped with an open application platform (OAP) in which third-party application
developers are free to upload wonderful Apps to meet different needs of users from all over the world. Now a number
of high-profile and reliable suppliers have joined us such as PPS, BETV and Wasu TV. By steady effort, TVpad has
proved as the fact that it is stable and reliable to 10, 000, 0 users.
- Does TVpad fit the specifications of law？
TVpad series aim to make an open application platform (OAP) in which third-party application developers are free
to upload wonderful Apps, also TVpad does not involve any business of contents, as you can optionally install any
apps you want into Apple’s device but their contents are from other developers.
- What’s the difference between TVpad3 and TVpad2?
The firmware version of TVpad3 is updated to V4.08 or later from V3.51~3.90 of TVpad2. With all new design,
TVpad3 is shorten at boot time and shows better boot animation. The new Joystick developed for TVpad3 has faster response,
increased by 30%, than that of TVpad2. TVpad3 supports all apps from TVpad2, however, not motion sensing games and Joystick of
TVpad2. The new VOIP function makes it easier for you to make free international calls worldwide.
Upgraded WiFi capability supports better and more stable signal than TVpad2. And also, vivid flash information is added
to better serve you.
- What’s the requirement for networks？
TVpad is smart product based on the Internet, naturally, it requires the network environment. If you aim to smoothly
watch TV, generally, the network speed of 2M or higher is required. Users would better download any a PC client from
BETV or PPS (partners) first to test your current network, if it can be played smoothly, which shows TVpad applies to
your network. As for the flow, it consumes about 1~2G if TVpad is used an hour. Please select suitable flow packages
as your needs.
- TVpad support WIFI connection or not？
TVpad can support both cable and WIFI, according to user data showed cable connection was better than WIFI connection
in the respects of stability and smoothness. To ensure your best experience, we recommend you use cable or Powerline adapter.
- Could TVpad work for old type television？
TVpad equipped with 2 export ports both HDMI and AV, not only can be used for new type but also old type television.
Besides, it supports to switch television system to meet different needs of users.
- What’s the power working of TVpad? Could it work abroad？
The relevant staff will deliver a local conversion plug if you place an order at www.itvpad.com so it’s no need
to worry it.
- Would televisions of any brand be suitable to TVpad？
The following TV models will be not suitable for TVpad because of transfer agreement: Sharp LC-65D64U; Sharp LC-52D64U;
Samsung ua55b6000; Sony 32EX400; (Because there are so many TV models on the market and they can not be tested one by one,
occasionally some TV models may not be work for TVpad but it is not a quality problem).
- Is Huayang mall (itvpad.com) the online exclusive store of TVpad?
Huayang mall (itvpad.com) is only online dealer which is authorized by CREATE NEW TECHNOLOGY （HK） LIMITED. If you
place an order here, we guarantee that original assembled genuine product with high quality, deliver on time and
See authorization details>>
- Which payment method can be supported at itvpad.com？
You can make a payment with international credit cards (VISA/MASTER), and also the secured transaction of Alipay
can be supported. If the quality problem occurs, buyers can feel free to apply for refunds via Alipay.
- About currency?
All prices are quoted in USD, and you can view other currency quotation via shopping platform. The international credit cards support automatically convert to the currency you used, for example, when you intent to pay your order with
international credit cards and its currency is denominated in Yen, it will automatically convert USD to Yen by current
exchange rate. So, you can directly pay your order. Meanwhile, debit cards with VISA, Master or JCB logo etc. issued by
the local bank worldwide can be supported.
- How about after-sale service？
1. we will provide maintenance service free within one year after received items
2. If you buy TVpad via itvpad.com, you also can enjoy after-service of 7-day refunds and 15-day exchanges.
VOIP/IM Telephone Instructions
TVpad Joystick Instructions
How to Use
Install 2 AA batteries into
the battery box (The tele-
phone base can be used to
receiver to TVpad3
Hold the "INT"key, and press the
key，to pair VOIP/IM telephone
with TVpad3. After pairing
-ed, the telephone will display
time and date.
How to Use
Plug the USB connector to
Install 2 batteries according to the
marked inside the battery box.
hold on the “Power” key to
turned on, and the Joystick
will pair to your
After a few seconds,
the status light
keeps on, which means
Select your favorite game, and press
“OK” to get started.
Note: When not
using for a longer time,
turn to sleep mode with
light off, you can press and
the “power” key to recall it.
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